Questions and Answers

Nogrow Artificial Grass Questions & Answers

How long will our Artificial Grass last for?

While there is an 8 year grass guarantee and a 2 year installation warranty from the date of installation. It is possible for you to get around 15 to 20 years from your artificial grass, depending of the use it gets.

Is it possible to install Artificial grass myself?

Yes, it is possible. But, by doing so you will not get the back up, the knowledge and warranty that a reputable company can give. We can however give you advice on installation and the materials needed for a solid compact base. The advice is not a free service.

Does rainwater drain away by itself?

Yes. All of the artificial grass supplied is perforated and it can cope with all levels of rainfall. As we utilise fine sand drainage and the artificial grass is bedded on an aggregated sub base, there will be no issue with drainage.

Can the Artificial Grass be laid on a slope?

Yes, this is not a problem. But we will always advise that on sloped areas, a concrete base be laid.

Is our Artificial Grass suitable for pets?

Yes, our grass is extremely friendly to pets.

Is there an issue if my dog urinates on the Artificial Grass?

If your dog or pet urinates on the artificial grass, make sure you wash the area with water, as this will prevent any smell from appearing. It will not disscolour the grass.

What if my dog defecates on the artificial grass?

Remove the offending matter and then wash the surface. Washing the surface will prevent smells lingering and will ensure that no staining occurs.

Will the Artificial Grass fade under sunlight?

No. Our artificial grass is very UV stable. This means it won’t fade, meaning you can rely on its finish staying the same. This is why we can provide with confidence a 8 year warranty.

Will Artificial Grass become hot in the sun?

Yes. During the months of extreme warmth and sunlight, the artificial grass will become hot and it is advised to wear something on your feet. The heat can be regulated if required by sand infil. It may be advisable to keep very young children of the grass or at least ensure they know the grass is hot during warm weather periods.

Can I obtain an estimate?

Of course. Get in touch with us via the online form or give us a phone call. We will provide a visit at a time that suits you and work out what best suits your garden. We will then provide you with a no obligation quote.

How long will my grass take to come after making an order?

We have considerable stock of all of our products at our depot. If you only want the product supplied, we normally provide your artificial grass within 48 hours. For a supply and fit order, we can usually complete the process within 4 weeks of a confirmation.

Can Artificial Grass be laid around trees?

Yes, we can trim or cut the artificial grass to any shape or obstacle during the laying process.

Can Artificial Grass be placed under a climbing frame?

Yes. But we would strongly reccomend that our Shockpad” system installed before the grass. This drastically reduces the risk of receiving an injury.

Can Artificial Grass be cut to fit a circle?

Yes, the artificial grass can be cut into any shape and to fit around any existing feature at your property.

Do I need to maintain my surface?

There is a need for minimal maintenance and we can offer you a “once a year” maintenance service for an affordable price.

Does artificial grass flatten?

Much like real grass, when artificial grass is walked on, it will bend but it can brought back to its intended state by brushing against the pile.